Ask for Support

If you need assistance or support, you can easily request help through the VisAct platform by following these steps.

Steps to Request Support

1. Click Help and Support:

   • Navigate to the Help and Support section. This can be accessed from the sidebar on the web platform or the corresponding tab on the mobile app.

2. Select the Support Category:

   • Choose the category that best describes your support needs. This helps route your request to the right team for a faster response.

3. Enter Your Information:

   • Provide your personal details including:
     • Name: Enter your full name.
     • Address: Specify your current address to help us understand your location.
     • Contact Number: Provide a valid phone number for follow-up communication.

4. Briefly Explain Your Problem:

   • Clearly describe the issue you are facing. The more details you provide, the better we can assist you.

5. Let Us Know the Expected Support:

   • Specify the kind of assistance you are expecting. This could include any resources, guidance, or other forms of support.

6. Click SUBMIT:

   • Once you have filled in all the necessary details, click the SUBMIT button to send your request. Our support team will review your request and get back to you as soon as possible.

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By following these steps, you can quickly and easily request the support you need from the VisAct platform.