Moderate a Report

After a public report is submitted, moderators review the report to enhance clarity and ensure it is error-free.

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This feature is only available for moderators.

Steps to Moderate and Approve a Report

1. Access the Moderation Panel:

   • Navigate to the Moderate Reports section by clicking the button in the sidebar on the web platform.
   • For mobile app users, the moderation option is available at the bottom tab.

2. Review and Edit the Title:

   • Modify the report's title to ensure it accurately summarizes the issue. Make it clear and concise.

3. Enhance the Problem Description:

   • Refine the body of the report, adding any necessary details or corrections to better explain the issue.

4. Verify Stakeholder Selection:

   • Ensure that the appropriate stakeholders have been selected to address the reported issue.

5. Confirm DS Division:

   • Double-check that the correct DS Division is selected, relevant to the issue.

6. Verify GN Division:

   • Confirm that the appropriate GN Division is selected, ensuring the report is directed to the correct administrative area.

7. Update the Location:

   • Verify and, if necessary, update the location of the issue by selecting the correct place on the map.

8. Handle Sensitive Information:

   • If the report contains sensitive information, ensure it is flagged appropriately so that it is handled securely.

9. Approve and Submit the Report:

   • After reviewing all the details, click Approve to finalize the report. Once approved, it will be sent to the selected stakeholders and relevant divisions.

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Upon approval, the report will be processed, and necessary actions will be taken based on the information provided.